Business Development Executive

IT/Tech Firm

Full-time

Seattle

Job Description

Areas of Responsibilities Client discovery & Initial prospecting: The BDE conducts competitive analysis to develop a unified market view, collaborating with the UPAM team for sector-specific insights. They identify prospects and initiate communication with C-level executives to introduce solutions. Stakeholder alignment: The BDE is responsible for ensuring that the client or prospect involves our company in their Request for Proposal process. Upon receiving the RFP; the BDE functions as a single point of contact for the customer on behalf of our firm and internally; aligns all technical and supporting function stakeholders to drive the deal to completion within stipulated timelines. Proposal development & Pricing: The BDE is responsible for the creation of proposals and Statement of Work (SoWs), in the process coordinating with different stakeholders, such as the multiple delivery units, procurement, and legal. S/He performs quantitative analysis to arrive at the win-price recommended including HBU split, and relevant competitor analysis to demonstrate business value to the client and maintain price premium. Proposal Negotiation & Closure: The BDE creates 'customer map' of named customers with potential / articulated objections to our firm and recommend action, provides supporting analyses needed during negotiation to articulate business value and win the deal at the right price premium. Contracting and Master Service Agreement: The BDE provides a business-led view on items of contract negotiations. Account Planning and Mining: As a BDE, you will be allocated accounts to manage. In collaboration with our Service Delivery Units, you will be responsible for mapping business areas for growth within the account. As part of planning, you will leverage the existing client relationships to secure meetings and forge relationships with new customer stakeholders at the C/C-1 level and mine the account via new deals. Customer Stakeholder Management: As the face of our company, you will be the single point of contact for customer escalations and grievances. Maintain regular contact with customer stakeholders to address pain points and present our value propositions. As a BDE, participate in executive reviews, ensure strategic positioning in presentations, and identify key stakeholders for CSAT and ELF to minimize revenue leakage and enhance client satisfaction. Building positive client relationships is crucial for serving as references for prospects. Account Operations: As part of the business function of the account, you will oversee the revenue receipt and recognition from the services delivered to the client. You will align with client stakeholders and review account operations periodically to ensure smooth operations. You will consult with service delivery units to ensure that the right personnel are staffed throughout the duration of the engagement for smooth delivery.

Requirements

Required Qualifications: - MBA degree from reputed university along with 4-6 years of work experience. - MBA students Graduating between December 2024 and May 2025 are eligible to apply against this job opening. - Aptitude and attitude to rapidly learn and abstract ideas, industries, technologies, and solutions. - Empathetic and strategic mindset with a broad-based understanding of industry and business - Experience and/or desire to work in a global delivery environment. Preferred Qualifications: - Experience independently leading portfolios and mining. - Experience providing market development, competitor analysis and opportunity analysis. - Ability to rally colleagues, prospects and clients around your ideas and deals.